Responsible Gaming Policy

fbc77's Commitment to Safe and
Responsible Gaming

fbc77 believes gaming should be a source of enjoyment — not stress. Our tools and guidelines are here to help you play within healthy limits.

For players aged 21 and above only
Safe Gaming
fbc77 Guarantee

Our Responsible Gaming Tools

We offer several effective features to help you stay in control of your gaming experience on the fbc77 platform.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit on your account. This limit protects you from spending more than you intend. Lowering the limit takes effect immediately, but a cooling period applies when increasing it.

Time-Out Feature

If you feel you need a short break, you can take a time-out ranging from 24 hours up to 6 weeks. During this period your account will be temporarily inaccessible and no bets or deposits can be made.

Self-Exclusion

If you need a longer break, choose self-exclusion. Activating this option will completely close your account for a set period. Your account cannot be reactivated before the exclusion period ends.

Reality Check

Session reminders are sent at set intervals so you know how long you have been playing. These notifications keep you aware and give you the chance to take a break when needed.

24/7 Support Service

For any issue, contact our 24/7 live chat support team in Bengali. Our experienced support agents will assist you in using the responsible gaming tools.

Age Verification

You must be at least 21 years old to register at fbc77. We follow a strict age verification process to protect minors and may request an identity document when necessary.

Our Commitment to Responsible Gaming

fbc77 believes online gaming is an entertainment activity that can be very enjoyable when kept under proper control. However, in some cases it can have a negative impact, especially if someone plays beyond their limits.

We deeply care about the mental and financial well-being of our users. That is why fbc77 ensures that every player can set their own limits on the platform and can access support at any time.

Responsible gaming is not just a matter of policy — it is part of our culture. Our support team is always ready so that any player who faces difficulties can find the right solution.

Core Principles of Responsible Gaming

  • Gaming is for entertainment only, not a guaranteed way to earn money
  • Do not place more bets to try to recover money you have lost
  • Never play with borrowed money or money from your savings
  • Avoid playing while drinking or under emotional stress
  • Set a fixed budget for each day and stick to it
  • Take regular breaks and monitor your own playing time
  • Spend time with family and friends — gaming should not replace your main relationships
  • If you have any concerns, contact our support immediately

Recognise the Warning Signs

If you or someone you know shows any of the following signs, it is time to seek help.

Repeatedly placing larger bets to try to recover lost money.

Hiding the amount you play or the losses you make from family or friends.

Betting with money meant for essential living expenses — rent, food, bills.

Feeling restless, irritable, or anxious when not playing.

Reducing time for work, study, or family in order to play for long periods.

Repeatedly failing in attempts to stop playing.

Falling into debt or financial difficulty due to gaming.

Being unable to focus on daily tasks because of thoughts about gaming.

6 Practical Tips for Safe Gaming

Following these simple tips will keep gaming enjoyable at all times.

01

Set Your Budget First

Decide how much money you will spend before you start playing. Never go beyond that amount, even when you are winning.

02

Respect Your Time Limit

Allocate a fixed amount of time for each session and use an alarm or reminder to keep track.

03

Play for Enjoyment

See gaming as a form of entertainment, not as a way to earn money.

04

Take Regular Breaks

Take a few minutes off every hour. Stand up, drink some water, and keep your body moving.

05

Consider Your Mental State

If you are feeling down, angry, or tired, it is better not to play. Play only when you are in the right frame of mind.

06

Use the Tools

Actively use fbc77's deposit limit, time-out, and self-exclusion tools.

Contact Us When You Need Help

If you have any concerns about gaming, our support team is always here for you.

Live Chat Support

Talk to us via live chat in Bengali, 24 hours a day, 7 days a week. Our team will directly assist you in setting up self-exclusion or deposit limits.

Contact by Email

Send any responsible gaming request or question to:
[email protected]

Account Protection

To keep yourself protected, activate deposit limits, time-out, or self-exclusion at any time from your account settings. Changes take effect immediately.

Responsible Gaming FAQs

Find answers to commonly asked questions here.

You have two ways to activate self-exclusion. First, you can go to your account settings and turn on self-exclusion directly from the "Responsible Gaming" section. Second, you can contact our 24/7 live chat support and our team will help you right away. Once an exclusion period begins, it cannot be reversed before it expires.

Lowering a deposit limit takes effect immediately. However, increasing a limit requires a cooling period or waiting time, which is usually 24–72 hours. This is intentional to prevent limits from being raised on impulse and to ensure player protection.

A time-out is a short-term break — usually from 24 hours to 6 weeks — after which your account is reactivated automatically. Self-exclusion is a longer-term and stricter measure — it can range from several months to permanent. Your account cannot be reopened before the self-exclusion period ends.

No. fbc77 is only for people aged 21 and above. Age is verified at registration, and an identity document may be requested in cases of doubt. If a minor in your household uses your device, please do not leave your account logged in.

First, contact fbc77's 24/7 live chat support — our team will help you set up self-exclusion or other restrictions on your account. Also speak with a family member or a trusted friend. If needed, seek advice from a mental health professional — gaming addiction is a recognised condition and there are effective treatments for it.

Yes. Your account balance remains completely safe during self-exclusion. Withdrawals can be processed once the exclusion period ends. If you have any withdrawal needs while exclusion is active, write directly to [email protected].

Enjoy Responsible and Enjoyable Gaming

Set your limits and enjoy the best games at fbc77.
If you need help, we are always here for you.

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