fbc77's Privacy Policy

1 Introduction and Applicability

fbc77 (referred to hereinafter as "we", "our", or "the Company") operates a trusted online gaming and betting platform for players in Bangladesh. This Privacy Policy ("Policy") explains how fbc77 collects, stores, processes, uses, and where necessary shares with third parties the personal information of its users — that is, visitors and registered members of our website fbc77.cam.

By using our platform, you are considered to have voluntarily consented to the terms of this policy. If you do not agree with any term of this policy, please refrain from using our services. This policy should be read alongside our Terms and Conditions and Responsible Gaming guidelines.

This service is intended solely for individuals aged 21 or older. No information is knowingly collected from minors.

2 What Types of Information Are Collected

fbc77 collects various types of information as described below:

a) Registration and Identity Information

• Full name and date of birth
• Email address
• Username and password (stored in encrypted form)
• National ID card or passport details (for KYC verification)

b) Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts

c) Usage-Related Information

• Gaming activity, betting history, and win/loss records
• Login times, IP address, and device information
• Browser and operating system type
• Cookie and session data

d) Communication-Related Information

• Live chat message history
• Requests and complaints submitted via email
• Information provided through surveys and feedback forms

3 Purpose and Basis for Collecting Information

fbc77 collects and processes your information for the following legitimate purposes:

a) Account Management and Identity Verification

Identity information is essential for creating, managing, and securing your account. Through the KYC (Know Your Customer) process, we ensure that our platform is used only by adults and eligible individuals.

b) Financial Transaction Processing

Financial information is used to process deposits, withdrawals, and bonus payments. This information is needed to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳1,000.

c) Responsible Gaming

Information is used to monitor players' gaming behaviour, identify problematic gambling patterns, and provide necessary support.

d) Cybersecurity and Fraud Prevention

Technical information is analysed to prevent fraudulent activity, money laundering, and other illegal conduct.

e) Service Improvement and Personalised Experience

Usage-related information is analysed to recommend games based on your preferences, offer promotions, and improve service quality.

4 Data Storage and Security Measures

fbc77 places the highest importance on the security of your personal information. We have adopted industry-standard technical and organisational security measures.

a) Technical Protection

• All data transmissions are secured with SSL (Secure Sockets Layer) encryption
• Passwords and sensitive information are stored using strong hashing algorithms
• Regular security audits and vulnerability testing (Penetration Testing)
• Two-Factor Authentication facility
• Firewall and intrusion detection systems

b) Organisational Protection

• Strict access controls — only authorised staff can view user information
• Regular data protection training for staff
• Rapid response plan in the event of a data breach

c) Data Retention Period

Information is retained for a defined period as required by law, both while your account is active and after it is closed. Financial transaction records are retained in accordance with regulatory authority guidelines.

5 Sharing Information with Third Parties

fbc77 never sells your personal information or commercially transfers it to third parties. However, information may be shared in a limited manner in the following circumstances:

a) Payment Processors

The financial information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers. These third parties manage information in accordance with their own privacy policies.

b) Technology and Gaming Providers

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may have limited access to technical data from gaming sessions.

c) Legal Requirements

Information may be provided to comply with court orders, lawful requests from law enforcement agencies, or regulatory obligations.

d) Fraud Prevention

If a user is found to be involved in fraud or illegal activity, the relevant authorities may be notified.

6 Cookie Policy and Tracking Technologies

The fbc77 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

a) Essential Cookies

These cookies are necessary for the core functionality of the site. They are used to maintain login sessions, remember language preferences, and ensure security.

b) Functional Cookies

These cookies are used to remember your preferences and settings, making your experience smoother and more personalised.

c) Analytics Cookies

Analytics cookies are used to measure site traffic and analyse user behaviour. This information is analysed in aggregate and is not used to directly identify any individual.

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.

7 Your Rights and Control

As a fbc77 user, you have the following rights over your own information:

a) Right to Access Information

You may request to view any personal information we hold about you. This request can be made via 24/7 live chat or email.

b) Right to Correct Information

If your profile contains incorrect or incomplete information, you may request that it be corrected. Contacting our support team will result in prompt action.

c) Right to Close Your Account

You may request to close your account at any time. However, due to legal obligations, some information may be retained for a defined period.

d) Right to Opt Out of Marketing Communications

You may request to opt out of promotional emails or communications. This will have no effect on your account's functionality.

8 Protection of Minors' Information

fbc77's services are intended solely for individuals aged 21 or older. We do not intentionally collect information from any minor. Age verification steps are included in the registration process.

If we become aware that a minor has registered on our platform, their account will be closed immediately and any collected information will be deleted. If a parent or guardian believes their child has registered on our site, please contact us without delay.

9 International Data Transfers

As fbc77 is an international platform, your information may be stored and processed on servers located outside Bangladesh. For any international transfer, we ensure appropriate safeguards (encryption, data processing agreements) so that your information remains protected in accordance with the standards of this policy.

10 Policy Changes and Updates

fbc77 reserves the right to amend this privacy policy at any time. If there are significant changes to the policy, we will notify you via your registered email address or through a notification on the platform.

Continuing to use the platform after a change means you are consenting to the revised policy. The date of each change will be noted at the top of this page as "Last Updated". We recommend that you review this policy from time to time.

11 Commitment to Responsible Use of Information

fbc77 places the highest value on user trust. We will never sell your information, share it with advertisers without permission, or use it for harmful purposes. Our data management policy is built on the following principles:

• Minimal Data Collection: Only the information that is necessary is collected
• Purpose Limitation: Information is not used beyond the purpose for which it was collected
• Transparency: How information is used is communicated clearly
• User Control: You can maintain control over your information
• Security: Information is kept secure using industry-standard technology